Three working days
Contact
We respond to everything within three working days.
We respond to everything within three working days.
If your question is about a specific programme, a CSR budget or a complaint, the routes below reach the right person faster than a general message.
Send a message
Tell us what you need
Pick the closest subject — it decides who reads it first.
Direct
Reach us direct
Every message answered within three working days — including the ones we cannot help with.
- Registered officeTODO_CLIENT: address
- PhoneTODO_CLIENT: phone
- EmailTODO_CLIENT: email
- HoursMonday to Saturday, 10:00–18:00 IST
For complaints, see our complaints policy. For data or content concerns, our Grievance Officer.
Who to write to
Some questions have a faster route
- A donation or an 80G receipt Receipts are issued automatically. If one has not arrived, write to us with the date and amount and we will trace it. How giving works
- Corporate CSR Section 135 partnerships. The page lists our registration status and what reporting you get before you commit anything. Read the CSR page
- Partnership For NGOs, masjids and institutions already working in a community. How partnering works
- Volunteering What volunteers do, what we ask, and the screening we require for roles involving children. Read before you apply
- A complaint Published in full, with a named route and a stated timescale. Use it rather than this form. Complaints policy
- Media and governance Registrations, board, financial controls and policies are all published. Governance & transparency